Terms of Service
General Terms
By placing an order with ElitePrimeSMM, you automatically agree to all the terms of service listed below, whether you have read them or not.
We reserve the right to update or modify these terms at any time without prior notice. You are responsible for reviewing the Terms of Service regularly to stay informed of any changes before placing an order.
You agree to use the ElitePrimeSMM platform only in compliance with the Terms of Service of each social media platform — including but not limited to Instagram, Facebook, Twitter (X), YouTube, and TikTok.
All service rates listed on ElitePrimeSMM are subject to change at any time without prior notice. However, our payment and refund policies remain in effect regardless of rate adjustments.
ElitePrimeSMM does not guarantee specific delivery times or drop rates. All delivery times shown are estimated, not guaranteed. Orders that are marked as “processing” cannot be refunded due to delivery time concerns.
If a service does not include a refill period, it is non-refillable, even if it experiences a 100% drop. We recommend selecting refill-protected services for stability.
To ensure timely completion, ElitePrimeSMM reserves the right to adjust a service type when necessary to fulfill your order.
Any malicious, abusive, or fraudulent activity will result in suspension of your account. Suspended users will have limited time to use their remaining balance. Creating new accounts after suspension will lead to permanent termination, and any remaining balance will be forfeited.
All services provided by ElitePrimeSMM are intended strictly for personal and marketing use.
Services
ElitePrimeSMM is designed solely to promote your Instagram, YouTube, TikTok, X (Twitter), Facebook, or other social media accounts — helping enhance your online visibility and appearance.
We do not guarantee that new followers, likes, or views will engage with your content. Our services provide quantitative growth, not guaranteed interaction or conversion.
While we aim to maintain the highest possible quality, we cannot guarantee that all delivered profiles will have profile pictures, bios, or uploaded posts. However, our system prioritizes realistic and active-looking accounts whenever possible.
You agree not to upload or use the ElitePrimeSMM platform for any content containing nudity, violence, hate speech, or material that violates the community guidelines of any social media platform.
Private accounts are not eligible for refunds. Please ensure your account is set to public before placing any order to avoid delivery issues.
Transparency Notice
We are committed to providing full transparency.
Unless specifically stated in the service name or description, the followers, likes, and views provided are artificial — generated for marketing and visibility purposes only, and not from real individuals or genuine user activity.
ElitePrimeSMM does not support or promote any deceptive or misleading practices, including falsely representing the nature of engagement received through our platform.
Return & Payment Policy
All payments made on ElitePrimeSMM are final and non-refundable.
Once a deposit has been completed, it cannot be reversed under any circumstances.
Your deposited funds will remain as account balance and can only be used to purchase services within the ElitePrimeSMM platform.
By completing a payment, you agree not to initiate any form of dispute, chargeback, or claim through your payment provider or bank.
Filing a dispute or chargeback after a deposit will result in permanent account suspension, cancellation of all pending orders, and removal of previously delivered services (followers, likes, views, etc.) from your or your client’s social media account.
Orders placed on ElitePrimeSMM are non-cancelable and non-refundable once processing has started.
If an order cannot be delivered due to a system or provider issue, a refund credit will be issued to your ElitePrimeSMM balance automatically.
Orders placed for private, restricted, or incorrect account links are not eligible for a refund. Please double-check all order details before confirming payment.
Any fraudulent activity, such as using stolen or unauthorized payment methods, will lead to immediate account termination and may result in legal action.
To ensure accurate delivery, do not use multiple panels or servers simultaneously for the same social media account or post. Orders affected by such overlaps are not eligible for adjustment or refund.
Privacy Policy
At ElitePrimeSMM, your privacy is our top priority.
We are fully committed to protecting your personal information and maintaining the highest standards of security and confidentiality.
All personal information collected through our platform is used solely for processing your orders and maintaining your account.
We do not sell, trade, or share your personal data with any third party under any circumstances.
Your data, including payment and contact details, is encrypted using industry-standard SSL technology and stored on secure servers with restricted access.
We do not use analytics trackers, cookies, or advertising scripts to monitor user behavior.
All stored information is handled strictly in accordance with international data-protection standards.
By using ElitePrimeSMM, you consent to the collection and use of your information only as described in this policy.
We continuously update our systems to ensure your privacy remains protected at all times.